Exchange & Return Policy
At Formaflex Apparel, we strive to ensure complete customer satisfaction. If you are not entirely happy with your purchase, our hassle-free exchange and return policy is designed to assist you.
Eligibility for Returns & Exchanges
We accept returns and exchanges under the following conditions:
- Items must be returned within 15 days of purchase.
- The product must be unused, unwashed, and in its original packaging.
- Customized and personalized products are not eligible for return.
How to Initiate a Return or Exchange
To initiate a return or exchange, please follow these simple steps:
- Email us at support@formaflexapparel.com with your order details.
- Specify whether you want a replacement or refund.
- Ship the item back to our facility at the provided address.
Refund Process
Once we receive your returned item, our team will inspect it and process your refund within 7 business days. Refunds will be issued to the original payment method.
Exchange Process
If you wish to exchange an item, we will ship the replacement after receiving and inspecting the returned product.
Shipping Costs & Responsibilities
The customer is responsible for return shipping costs unless the item received was defective or incorrect.
Contact Us
If you have any questions about our exchange and return policy, feel free to contact us.
For more details about our products, visit our homepage.